Meet Our Team
Nina, Office Manager
Nina has been a part of our family since July 2007. She makes sure everything in our office runs smoothly from day to day, whether she is performing quality assurance, public relations, treatment plan presentations, scheduling, negotiating insurance coverage on behalf of individual patients, or delegating daily responsibilities to assure continuity of care. Nina loves seeing a smiling and happy patient check out upon completion of their treatment and knowing that she has helped contribute to their well-being. When she is at home, Nina loves reading books, cooking pastries with her daughter, Michelle, gardening and exploring the outdoors with her husband Nik and two children, Michelle and Dylan.
Laura, Registered Dental Hygienist
Laura Carvalho happily joined our team Spring of 2021.She hails from Panama, 1983 and had worked as a Dental Assistant until becoming a Registered Dental Hygienist in 1993. We are all proud that Laura was Awarded a Certification as best SKILLS of her Graduate class.
Among her many attributes, Laura enjoys helping to enhance the oral health and overall health of her patients; She is detail oriented and compassionate!
In her free time she enjoys the outdoors, sports, reading, watching the news and most of all, being with Family!
Ieva, Dental Hygienist
Originally from Latvia, Ieva has broad international working experience as a dental hygienist and a dental assistant in London,UK and New York. Ieva graduated from Latvian Medical College in 2011 as a certified dental assistant and subsequently, graduated from NYU College of Dentistry as a Dental Hygienist. For her academic rigor and meticulous approach to patient care, Ieva was inducted into the prestigious NYU Dental Hygiene Psi chapter of Sigma Phi Alfa. Ieva is a firm believer in ongoing professional development and continues to be actively involved in the field of dentistry to stay informed about the latest trends. Ieva has been a valued member of the Herald Dental Square office since 2017 and is known for her passion for patient care. For Ieva, there is nothing more important than to see that our patient’s expectations are met and that they have new reasons to smile!
Outside of work, Ieva loves active life. As an ex-basketball player, she actively participates in running, yoga as well as taking long hikes in the mountains with her husband. Her ideal vacation entails a blend of outdoor activities, local food tasting, and relaxation by the nature.
Lori, Senior Patient Care & IT Coordinator
In addition to scheduling and confirming our patients’ appointments and keeping all their records up-to-date, Lori is also responsible for updating all of our practice management software, maintaining our electronic and digital equipment, and reaching out to the community through hospital and outpatient events with regard to essential dental care. Lori originally joined our office in 2002 as a dental assistant, helping primarily with oral surgery and implant care, and transitioned into her current role in 2003. At home, Lori has three daughters, two cats, two turtles, and a goldfish to keep her busy.
George, Senior Dental Assisant
George joined our team in 2004 bringing with him a wealth of knowledge and expertise in the dental field. He assists in all aspects of dental care including orthodontics and implantology, and also orders all our dental supplies and manages our office’s dental equipment. George is a true people person who enjoys helping others, interacting with patients, and contributing to their overall health and well-being. When he’s not in the office, George enjoys home improvement projects, antique hunting and restoration, watching movies, cooking, and going to the theater.
Madina, Dental Assistant
Madina is originally from Saint-Petersburg, Russia and has been working in the dental field since 2009. As one of the dental assistants at Herald Square Dental & The Denture Center, her goal is to provide a gentle and caring touch and create an overall pleasant experience for each one of our patients. Madina enjoys the dental industry for the professional knowledge and personal relationship building. She is a team player and a hard worker.
A lot of her free time she spends by reading books, meeting with friends and cycling around the city. She also enjoys photography, especially taking pictures of New York’s beauty where she moved in 2016.
Fran, Senior Dental Assistant
Fran is involved in many aspects of our patients’ experience, from welcoming them into our office since 2003 with a warm smile to answering questions regarding their dental care. She also makes sure our reception area is stocked with tasty hot and cold beverages for our patients to enjoy. Fran’s entire day is dedicated to making our patients feel good about choosing our office to receive their dental care. When Fran is at home, she loves entertaining guests, cooking, and shopping. She also sings and enjoys fellowship at her church.
Anca, Patient Care Coordinator
I joined Herald Square Dental & The Denture Center in 2006 as a part time receptionist and patient care coordinator. Some of my responsibilities include: appointment confirming and scheduling, treatment plan presentations, phone and financial assistance and treatment care follow up. The position at Herald Square Dental & The Denture Center matched my interests, gave me new insight into the field, and made me understand the most important aspect of our jobs: helping people live healthier and more fulfilling lives.
Over the years, I had the opportunity to practice and improve my communication skills, and participate in collaborative team work and problem solving with colleagues, insurance companies and referral offices. At Herald Square Dental & The Denture Center, among other things, I enjoy the challenge of working with a culturally sensitive team of doctors and staff members, which is probably the key element in meeting the needs of our diverse background patients.
Beside dentistry, I am interested and fascinated by food and health, and I spend time reading literature, experimenting with different ways of dieting, noticing their effect and looking for the best ones.
Amer, Dental Assistant
Amer is one of Herald Square Dental’s meticulous Dental Assistants. He has been in the dental field more than 10 years (foreign dentist since 2015). His dedication, honesty, organization, and skills are definitely the definition of who he is. Amer focuses on providing a smooth dental care visit that is as stress free as possible. His personality is bright and he enjoys getting to know you as a person. When he is not at work, his favorite hobby is creating abstract art using black ink or oil paint and of course his favorite pastime is spending time with his little boy at the playground. He also enjoys playing ping pong at Bryant park.
Jeab, Dental Assistant
As a new member of our team at Herald Square Dental, everyone calls me “Jeab” this is my nickname in Thai. I work as a dental assistant here since July of 2020. Prior to that I worked in Pedodontics. I am very attentive to my patients to ensure their comfort during and after their dental care. As a mom of twin twelve year old boys I am very organized a skill I gladly employ at work. I am avid reader and I read novels with the boys.
Married to a chef, she loves to cook for the family because the children prefer her cooking style to his.
Ermal, Dental Assistant
Ermal is originally from Albania, and has been working in the dental field more than 6 years.He is highly organized and a hardworking dental assistant , and is dedicated to patient care. He ensures that our patients feel comfortable throughout their entire treatment process and is able to answer any questions they may have about their procedure.
Outside of work he enjoys traveling, watching movies and spending time with family and his friends.
Nicole, Patient Care Coordinator
Nicole has worked in the dental field for over 20 years. She started as a dental assistant and transitioned to a position as a patient care coordinator and later to a treatment plan coordinator. She is quite adept at patient education regarding dental needs and healthy habits and proper dental care. Furthermore, Nicole has also worked as a Career Specialist guiding clients though employment process and exploring career paths. She has always been a self- starter with the ability to build and maintain strong relationship with people. In her spare time she caters food and volunteers with outreach organizations, helping the homeless during the holidays. As an avid bike rider, Nicole participates in bike tours, riding over 30 or 50 miles often for fundraisers such as Multiple Sclerosis. We welcomed Nicole as an integral part of our team at Herald Square Dental in early 2021 as an expert Patient Care Coordinator!
Victoria, Patient Care Coordinator
Victoria’s goal is to create a long lasting experience that exceeds patients expectations.
Ensuring that they are leaving satisfied and providing them with the care needed.
During her free time , she enjoys cooking and trying new cuisines.
Long walks by the pier and exploring new places with friends.
Ramona (Ro), Patient Care Coordinator
We are extremely proud to have welcomed Ramona Olivero (Ro), with open arms in Sept of 2021. With over 35 years of experience and knowledge as a dental team member, Ro’s passion for dentistry is extremely evident in her important role as patient care coordinator here at Herald Square Dental!
When a patient’s smile is transformed it brings Ramona immense joy. She is a hard worker and a team player.
As a beloved and happy wife, mother and grandmother, Ro takes enormous pride in her family. In her downtime she enjoys spending quality time with her family, reading and watching movies with her daughters.
Edward, Dental Assistant
Edward was born in New York and later moved to Dominican Republic where he was raised and began his studies as a dental assistant. Edward started with Dentistry in 2015 in UTESA, located in Santiago, Dom Rep. Since then, he has learned a lot and met some wonderful people including his future wife along the way.
Edward says that studying in the DR helped him because it brought him to a culture and a language that has helped him grow to become a better and more well rounded person. The love of helping people is what has driven him to evolve and with the help of his peers and experience gathered throughout the years, he is a warm and attentive dental assistant and an extremely welcome team member at Herald Square Dental.
Edward moved back to New York to become a Certified Dental Assistant in 2018 and aspires to continue his education and become a Dental Hygienist in the future.
Outside of work, he likes to spend time with his family and friends, writing and learning new languages.